Home Music artist Angry ticket holders set off in search of reimbursement after artists were released from music festival near Toronto

Angry ticket holders set off in search of reimbursement after artists were released from music festival near Toronto

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Music lovers with a taste for the ’90s sound will be flocking to the’ 90s Nostalgia Festival this weekend in Vaughan in droves, but some ticket holders are not very happy after the cancellation of some famous artists after the closing of the refund window.

The artists who canceled were among the biggest draws at the three-day festival scheduled at Improve Canada near Steeles and Keele.

Dropped acts include Eiffel 65 and Haddaway, whose cancellations were confirmed in a 90’s Nostalgia Festival press release.

Promoters released the statement via their Facebook page, stating that “Eiffel 65 will not be able to attend the tour due to illness in the group. Haddaway also will not be able to attend due to travel issues related to the pandemic.”

“All the other bands are safe here in Canada and will be playing a little longer to make up for it, and we promise an incredible and unforgettable show,” the statement continued.

There are also rumors in the event’s Facebook comments that other headlining artists like Stevie B have been quietly removed from setlists. There was no confirmation from the event organizers.

Understandably, ticket holders who bought to see these specific artists weren’t happy to hear about the cancellations, and some disappointed fans tried to get a refund on their purchase.

Refunds were supposed to be offered early in the pandemic, although there are reports that the event became non-refundable earlier this year while it was still unclear how far the following months would turn out. unfold in terms of the number of cases and vaccinations.

The site of the event festival policy The section currently reads: “NO Refunds or Exchanges – This is a rainy or shiny event.” “

One ticket holder, who wishes to remain anonymous, told blogTO: “I bought tickets in January 2020 before the pandemic hit. “

“On March 24, 2020, the festival was postponed to September 12 of the same year. They offered people a 14-day window from April 1 to April 14 to refund their tickets. On July 6, they postponed the show until the 19th. June 2021, and said they were offering refunds. “

“I believe after that at some point they stopped offering refunds, but I’m not sure when. Certainly not at a time when it would have been reasonable to foresee how Covid would interact with things at this point. . “

The ticket holder is frustrated with the way fans have been treated since the cancellations, saying “the promoter refuses to even acknowledge that there is a problem.”

“They responded to a few comments on their Instagram and Facebook pages and were very dismissive and rude, [but they] did not acknowledge anything about refunds in the days following the announcement that these artists were not going to do it. “

“I have seen comments from people emailing repeatedly and not getting any response in return.”

blogTO has reached out to the ’90s Nostalgia Fest to comment on the cancellations, but event organizers have yet to respond.